Leading Teams

 
Chapter 14

The most common concept of a team defines it as a small number of people, with complementary knowledge, committed to a purpose, with performance goals and common approaches, for which everyone is mutually accountable. Within an organization, most tasks cannot be completed by just one person. A true leader understands the importance of collaboration in the workplace.

One of the benefits of team management is that it promotes team building in the workplace. Having the right person, doing the right job according to their personality traits and educational background is important to the entire team. When employees complement each other, it's easier to avoid gaps in team members' skill sets and communication. By fully utilizing the unique skills of individual employees, the team manager can easily delegate projects to team members for maximum efficiency. Which leads to timely project completion and customer satisfaction.

The importance of team management is also shown by the increase in employee performance and organizational productivity. It is obvious that one brain cannot bring the same results that a strong team can. Both in terms of time and quality! When each employee has clear responsibilities and deliverables, they can better focus on their tasks. This is especially true when those responsibilities are closely related to your specialization and level of interest. Working in teams is a creative way to make the most of members' best qualities. In addition, effective teamwork allows members to cooperate with each other when they need help. So even if individuals fall behind, the rest of the team steps in to save the day. One of the key components of successful projects is team management, after all.

Small teams tend to be more productive than larger teams. This happens because communication can encounter more noise in a larger group, in addition to a dispersion of focus when interacting with more people.

For teams to be effective, people on the team must be able to work together to collectively contribute to results. But this doesn't happen automatically – it develops as the team works together.




This process of learning to work together effectively is known as team building. Research has shown that teams go through definite stages during development: forming, storming, normalizing, performing, and closing.

1. Forming: involves a period of orientation and knowledge.

2. Storming: This is the most difficult and critical phase to go through. It is a period marked by conflict and competition as individual personalities emerge. Team performance can really decline at this stage because energy is put into unproductive activities.

3. Norming: Consensus develops around who the leader or leaders are, and the individual roles of members. Interpersonal differences begin to resolve, and a sense of cohesion and unity emerges.

4. Adjourning: Consensus and cooperation have been well established, and the team is mature, organized, and functioning well. There is a clear and stable structure and members are committed to the team's mission.

5. Closing Phase: Most of the team's objectives have been accomplished. Emphasis is on closing final tasks and documenting effort and results. As the workload is lightened, individual members can be reassigned to other teams, and the team disengages.

Conflict management is an area linked to business management, which is responsible for reconciling two or more parties with opposing interests, to reach an advantageous solution for all involved. Even if there is no sector dedicated to this issue, there will always be conflicting ideas within companies, calling for the attention of Human Resources employees, leaders, and others to resolve conflicts.

However, it is most appropriate that all employees receive support and training to cultivate healthy interpersonal relationships, including ways of expressing themselves that do not harm colleagues. In this context, training on non-violent and assertive communication is very useful, as it allows the expression of different points of view without great emotional burden or prejudiced postures.

Where there are people, there are emotions and where there are emotions, there are conflicts. These are the stages, from the beginning of the divergence to its resolution of the conflict:

·         Avoidance
·         Ease
·         Impose
·         Negotiate
·       Integrate


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