Management Practices - Amanda Caldas

  Chapter 14 The most common concept of a team defines it as a small number of people, with complementary knowledge, committed to a purpose, with performance goals and common approaches, for which everyone is mutually accountable. Within an organization, most tasks cannot be completed by just one person. A true leader understands the importance of collaboration in the workplace. One of the benefits of team management is that it promotes team building in the workplace. Having the right person, doing the right job according to their personality traits and educational background is important to the entire team. When employees complement each other, it's easier to avoid gaps in team members' skill sets and communication. By fully utilizing the unique skills of individual employees, the team manager can easily delegate projects to team members for maximum efficiency. Which leads to timely project completion and customer satisfaction. The importance of team management is also s...

  Chapter 13 The communication process is the exchange of information between individuals and through it the individual and collective personality is developed. Communication is only effective when the message passed is understood by the receiver, if there is no understanding, communication has failed. From a business perspective, communication plays a fundamental role, as it corresponds to the process of exchanging information between managers and employees. Communication is a tool used by leaders to influence behavior. The purpose of communication in leadership is to build trust between leaders and employees. Communication plays a key role in leadership because, through it, managers use strategies to engage employees, and this has a positive impact on the organizational climate. When this communication process fails, it can trigger a series of problems, such as: ·          Delays in deliveries. ·      ...

  Chapter 12 Within everyone, there is an inner strength that, according to each moment experienced by him, intensifies, and directs his goals. It is the emotional aspects of individuals in organizations that are classified as determining factors in performance. This set of forces is what guides the individual's behavior towards a certain goal. In general, what drives man to act in a certain way, or even giving rise to a specific behavior, this impulse to action being caused by a stimulus coming from the (external) environment, or also generated from mental processes of the individual (internal). According to Abraham Maslow, as soon as a man meets his needs, he is motivated. Such human needs are defined at 5 levels within a hierarchy. Only when a lower level is satisfied does an immediately higher level appear in a person's behavior.   The needs are divided, in ascending level, as follows: Physiological (or basic) needs: related to the organism, such as sleep, hun...

  Chapter 9 The HR is the part of the company that deals with everything that concerns employees. This area takes care of the work relationship from the employee's onboarding to the end of his journey in the organization. Human resource management is an important part of a company. This is because it works to coordinate the HR sector. Thus, the management acts in practices that aim at the better functioning of the area so that a company can maintain a good relationship with its human resources, that is, its employees. The main objective of human resources management is to make everything work in the relationship between company and employee. Therefore, this area takes care of everything that involves the employee, and usually has several subsystems within a large area.   Its main activities are: ·          Recruitment and selection. ·          People management. ·    ...

  Chapter 8 If at one time companies sought stability in their processes, strategies, and administrative routines, today things are no longer quite like that. Globalization, digital transformation in companies and constant market innovations have made companies understand that organizational change is inevitable for those who want to evolve. In fact, it became clear that not changing, not constantly adapting is the biggest risk for a company. But the changes are not always well received by the employees, who, thus, may present some resistance to the transformations. Intense and profound changes, which represent a 360º turn in a company, are called disruptive innovation. Therefore, they impact management and human resources. In addition to reflecting on the way the organization positions itself in the market. This is a bolder and more impactful change. However, it usually happens when managers find no other way to make the business work. But, despite being drastic, organiz...

  Chapter 4 Business ethics is related to the moral and ethical values ​​of a company within its field of activity, as well as in front of its customers and competitors. Her values ​​are the same that govern ethics as a whole and the conduct of relationships in the social environment. The effects of ethical business practices can financially benefit a company, helping it get what it needs to grow.   In other words, ethics is related to the principles and values ​​that an individual uses to base his activities and decisions. In an organization, a code of ethics is a set of principles that guides it in its programs, policies and business decisions. The ethical philosophy that an organization builds to do business can affect its reputation, productivity, and its financial results. The value of strong ethical practices can be found in your business reputation and company brand. As a business leader, you are also a seller of goods or a provider of services. Therefore, custome...