Motivating Employees
Chapter 12
Within everyone, there is an inner strength that, according
to each moment experienced by him, intensifies, and directs his goals. It is
the emotional aspects of individuals in organizations that are classified as
determining factors in performance. This set of forces is what guides the
individual's behavior towards a certain goal.
In general, what drives man to act in a certain way, or even
giving rise to a specific behavior, this impulse to action being caused by a
stimulus coming from the (external) environment, or also generated from mental
processes of the individual (internal).
According to Abraham Maslow, as soon as a man meets his
needs, he is motivated. Such human needs are defined at 5 levels within a
hierarchy. Only when a lower level is satisfied does an immediately higher
level appear in a person's behavior.
The needs are divided, in ascending level, as follows:
Physiological (or basic) needs: related to the
organism, such as sleep, hunger, sexual desire, and dominate human behavior.
Security Needs: seeks stability and protection from
external threats.
Social Needs: seeks to feel part of a group, to be accepted.
Self-Esteem Needs (ego): how the individual sees and
evaluates himself - wants recognition of his competence.
Self-Actualization Needs: personal success,
self-satisfaction, achievement of personal abilities.
The role of HR needs to be well executed to ensure the
motivation and performance of employees. More than just understanding the
theoretical part of the work, it is also necessary to understand the strategies
that can be adopted, as they will be put into practice.
Employees who have successful and proactive attitudes should
be valued. This is a professional posture that is currently in great demand,
because autonomy brings more flexibility and dynamism to work. Also,
recognition is just as important as compensation. Therefore, pass on praise
feedbacks to show that the positive attitude is perceived and seen with good
eyes.
Motivated and empowered employees show greater engagement.
By empowerment within a company, it is understood that employees have some
authority and autonomy to make decisions without necessarily having to resort
to superiors all the time.
Motivation changes the scenario and increases the chances of
employee engagement. This is because they feel valued and an integral part of
the company. In addition, the recognition of their functions is essential for
them to understand what their role is in the face of the results achieved. The
result is increased motivation and performance, with direct consequences on the
results obtained by the organization. In this way, there is a truly strategic
performance on the part of HR, which ensures the fulfillment of the objectives
outlined.

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